Mercure Castres L'Occitan

Very good front desk staff. Good location about 15 minutes walk from city centre. Upgraded to a privilege room which was spacious and comfortable. Secure parking.

Very nice hotel We were cycling so it was lovely to have the pool area to relax in post our ride. We had been upgraded so the room size was great and I particularly loved the NUXE toiletries. Breakfast was extremely varied with lots of different options. It is 15 mins to the town centre....but we saw the hotel centre hotels when we walked around and I valued the space and pool area more here than being bang in town. We particularly liked having tea and coffee making facilities in the room and a fridge.....but then, we're British!

The reception staff were very friendly and helpful. We could get a drink and meal without having to venture out into Castres. Breakfast was very good indeed. Parking easy and secure.

The location of this hotel is really good - easy to get to by car and walking distance from the centre of town (around 15 minutes walk). The hotel is actually much bigger than we thought it would be and had a lovely-looking restaurant and an outdoor space with a pool that must be fantastic in the summer! We will definitely be back here again.

Exceptional staff. Our room had a balcony and unfortunately us leaving the door to it open let in a lot of mosquitoes from a nearby tree. Ella (?) on reception couldn't have been more helpful, arriving with spray and seeing everything was put to rights.